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Preparing For Your Stay

We are here to help you from pre-admission through to your discharge. During your time with us, you can expect to receive personalised care within a nurturing and comfortable environment.

Highly qualified medical, surgical and nursing staff use the latest technology and innovation to provide you with exceptional patient care.

The form below has important information you’ll need for your stay or your child’s stay.

Please complete and return the below form at least five days prior to admission. A nurse may contact you prior to your admission and may also request you attend our pre-admissions clinic.

If you require an interpreter for language or hearing, please note it on your admission form.

In the week prior to your admission, if you develop cold/flu-like symptoms, or have been in contact with an infectious disease, such as vomiting or diarrhoea, please contact your clinician.

If you have had Covid-19 since receiving your surgery date, please contact your surgeon to check that this date is still appropriate. For some procedures, evidence suggests it is best to defer surgery following recovery from Covid-19.

Admission form

Pastoral Care

You may wish to contact your minister or kaumātua to visit you while in Hospital. Alternatively, we have a Hospital Chaplain who is available for support, prayer and services, and Kaumātua available for karakia.

Our Chapel is available as a quiet place for reflection for patients, whānau and visitors to use.


Your Rights

We are committed to delivering care within the Code of Health and Disability Services Consumers’ Rights. Read or listen to your rights via this link: Health and Disability Commissioner - Te Toihau Haura, Hauātanga


Access to the Health and Disability Consumer Advocacy Service, a free confidential service, is available by calling 0800 555 050 or emailing

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